FAQ

What type of projects can you handle?

We manufacture a wide range of products including hard and soft cover books, catalogs, journals, directories, calendars, binders, bibles, textbooks, reference books, paper and vinyl bags, banners, labels, board games, and different kinds of promotional items and children’s products. We have extensive knowledge and experience in outsourcing as well. I urge you to get in touch with us regardless of the type of print project you are looking for. We will be happy to help you.

How much can I save from printing/manufacturing in China?
25-50% saving according to the feedback from our customers (refer to our testimonials).

The complexity of the project and the quantity are two important factors in the ultimate cost of the project.

How long will an overseas printing job take from start to finish?
The turnaround is normally between 3-7 weeks depending on the nature of the project and the method of transportation (freight+delivery). If the project is small enough that we can ship via air, the turnaround is about 3 weeks to anywhere in North America. For a large scale project, ocean freight is the most economical way to ship and the entire turnaround is about 6-7 weeks. We will advise you of the turnaround once we know the nature of your project, so that you will be completely clear whether your project is suitable for handling in China.

What kind of file format do you accept for printing?

We can accept artwork in the following formats:

  • QuarkXPress
  • Adobe Illustrator
  • Adobe PageMaker
  • Adobe In Design
  • Adobe Photoshop
  • Adobe Acrobat
  • Corel Draw
  • Macromedia Freehand

What kind of proofing do you provide?

We normally provide two sets of proof to our customers: 1 set of Epson high resolution color proof and one set of digitally printed stock proof. Our customers have been very satisfied with our high quality proofing system.

Does your price include air/ocean freight and customs fees?

Yes. Unless otherwise requested, most of our quoted prices are based on door delivery . Ocean freight charges and customs-related fees are included with the exception of random customs exam fees. Items quoted separately are in-land transportation to the final destination and additional distribution/mailing services.

Can you deliver the shipment to a destination I specify?

Yes. We will carefully manage your project from start to finish and ensure “door-to-door” delivery to one or many destinations that you specify.

We are able to ship your order anywhere in the world. So whether you are shipping to your main office in Canada or to your branch offices in Istanbul or Paris, we can deliver your order promptly and in the most cost-effective manner.

Can you handle fulfillment & bulk-mailing?

Yes. We have contracted a mailing service company to handle our mailing. This has great cost-saving potential for our customers in not needing to transport the printed pieces to a distant mailing house just to do the same bulk mailing that we can do close to the port of entry. Get a Free Quote within 24 hours!